top of page
“After mum had been discharged from hospital she just wasn't able to do the things she used to do and we felt the NHS gave up on her. Mum is now back getting to the shops. We weren't even sure if she was ever going to get out of bed again.”
Jan, Islington
“Jen came to see my uncle because he'd stopped looking after himself - we think due to feeling his old age and some depression after our aunty died.
He's much more his old (young!) self again now. - Jen remains involved, seeing him once a month for maintenance.”
Stephen, Hampstead
Our Service Users Say Such Lovely Things...
Stop it. We're blushing.
''Jen has got to be the most motivational person I've ever met. When I first met her I was at my lowest point ever and near to giving up. Now after about a month I feel I can make a complete recovery. This is all down to Jen as her enthusiasm is infectious. She thinks outside the box and makes my rehabilitation (almost) enjoyable!! ''
Ray, Walthamstow
“My dad wasn't coping and we weren't coping with sorting out the nightmare that was all of his NHS inpatient and community appointments. Jen now 'case manages' - we call her grandad's personal assistant. She chases information and appointments and advocates for him with various services. We feel informed and across his health now. It's taken so much stress out of our lives.”
''My wife required significant changes to our home to allow her to remain safe and comfortable. Social Services told us that her needs weren't urgent and she was placed on a waiting list and told it may be 18months before she was even assessed.
We engaged Jen who conducted a thorough assessment of my wife's needs, supported us in decision making and arranged fairly significant changes to our home. Most notably, Jen helped us feel we were in safe hands and that we weren't alone in this complex process. She also signposted us to support agencies which has had a tremendously positive impact on my wife. ''
Winston, Fulham
Maya, Highgate
bottom of page